Shipping policy
Shipping Policy
We want your order to arrive quickly, safely, and exactly as expected. As a small team, we take care with every package we send out, and we’re committed to making your shopping experience smooth from checkout to delivery.
Order Processing Time
All orders require 1–3 business days for processing before they ship.
This gives us time to prepare your items, print and package them carefully, and ensure everything meets our quality standards. You’ll receive tracking information as soon as your order has shipped.
Estimated Shipping Times
Shipping times vary by destination. Below are the typical delivery windows provided by our carriers:
- United States: 2–5 business days
- Canada: 5–10 business days
- Australia: 10–30 business days
- Singapore: 10–30 business days
- New Zealand: 10–30 business days
Please note: These are estimates and can be affected by customs processing, weather conditions, holidays, or regional carrier delays.
Tracking Information
Once your order ships, you’ll receive a tracking number. Tracking may take up to 24–48 hours to begin updating after the shipment leaves our facility.
Lost, Delayed, or Damaged Packages
If your package is damaged, delayed beyond the expected window, or appears lost, contact us and we’ll work with the carrier to resolve the issue. Your satisfaction is important to us.
Customs, Duties & Taxes (International Orders)
International orders may incur customs fees, import duties, VAT, or other taxes once the package arrives in your country. These charges are not included in our prices or shipping fees and are the responsibility of the customer.
Address Accuracy
Please verify your shipping address at checkout. Orders sent to incorrect or incomplete addresses provided by the customer cannot be replaced or refunded.